Neople — Your favorite digital co-worker

Neople are the digital coworkers every support team dreams of: they’re productivity partners, support superstars, trusted colleagues who help them keep pace with the growing demands of customer service. And they’re indispensable team players for a reason: our team train and onboard your Neople on your unique company data and tool stack, ensuring that they’re set up to deliver fast, accurate, and on-brand responses from day one.

Companies turn to us when both they are frustrated by the quality support, overwhelmed by the volume of customer questions, and feeling like their support could do better when nurturing customer loyalty.

If you’re facing similar challenges, you’re likely struggling with:

• A support team that’s overwhelmed with the amount of work required of them
• Exasperation with having hire for support roles again and again while loosing valuable institutional knowledge each time.
• Disappointing customer service that doesn’t live up to your company or brand expectations.

With a Neople in your team, your support experience is transformed to

• Activate efficiency with faster responses and information retrieval and a Neople that works in your existing tool stack
• Optimize talent with a more confident, happier team that can provide multilingual support with ease
• Nurture memorable experiences with 100% on-brand messages where you and your team have full control over quality

Neople are not an AI tool. They truly are the digital equivalent of your support colleagues, ready to turn every support moment into an opportunity for your team to build loyalty and trust.