Good customer service results in more loyal and satisfied customers. From our customer contact centre in Amersfoort, we answer the phone, e-mail, chat and whatsapp with consumers and companies on a daily basis. We ensure that organisations can fully focus on growth, while their customer contact is in good hands.
We make sure your brand is connected to customers and leads seven days a week. Our professionally trained customer experts are always on hand to answer them quickly, in a personal and friendly manner. This ensures satisfied customers, an increased service level and a higher chance of repeat purchases.
ContactCare provides inbound and outbound campaigns, back office activities, data enrichment, social campaigns or delivers trained customer service agents on location, including systems and supervisory staff if required.