Your 5-step plan to the ideal B2B customer experience
Thursday 12:00 - 12:30
Lezingenzaal 2
Anouk de Lange - van der Weele
eCommerce Manager (Jacobs Douwe Egberts)
Delivering the B2B customer experience your customers expect, requires a clear and simple omni-channel strategy everyone in your business can get behind. Anouk, from the Jacobs Douwe Egberts Professional division, aims to share with you their 5-step plan to the ideal B2B customer shopping journey through real-live customer examples and key business insights. Learn how you too can differentiate yourself in today's competitive eCommerce market, like JDE achieves with their ground-breaking Common Grounds sustainability programme, and how to anticipate your webshop customer's needs before they do by putting service first.
Delivering the B2B customer experience your customers expect, requires a clear and simple omni-channel strategy everyone in your business can get behind. Anouk, from the Jacobs Douwe Egberts Professional division, aims to share with you their 5-step plan to the ideal B2B customer shopping journey through real-live customer examples and key business insights. Learn how you too can differentiate yourself in today's competitive eCommerce market, like JDE achieves with their ground-breaking Common Grounds sustainability programme, and how to anticipate your webshop customer's needs before they do by putting service first.
Benelux's biggest digital commerce event with the best digital commerce speakers and suppliers.
Blogs
AI and E-commerce: hype or staying power?
Sustainability is more than a nice talk, you have to actually live it up
Subscribe to the newsletter
© Organisatie Groep Zuid
To top