Digital commerce leaders offer enormous growth opportunities, but hidden costs creep into the operation behind the scenes, putting pressure on profitability. Many e-commerce managers are responsible for budget management, but do not always have full insight into these hidden costs. During this panel discussion, experts dive into the often overlooked expenses such as third-party costs, integrations, maintenance, downtime and operational inefficiencies. They will also deep dive into opportunity costs such as sub-optimal CX and lack of innovation. 

Where do these costs arise? How can you identify and minimize them without sacrificing performance and customer satisfaction? Our experts share practical examples and concrete strategies to make your e-commerce operation more efficient and profitable. 

Don't miss this session if you want to learn how to get a grip on your costs and grow your e-commerce business smarter!