Swapfiets - Scaling with insane customer satisfaction

THU 14:45 - 15:15

Lecture hall 3

In less than 2.5 years Swapfiets scaled from 150 customers to more than 70.000, in 4 different countries. Curious about how we did this?  
Besides scalability, this reading will also be about how we are keeping the current customer base as loyal customers, where even students pay there bills.