Newly added to the pogram!
From Traffic to Trust: Designing the Full Customer Experience
Dina Awwad | Head of Customer Care & Experience MediaMarkt
Retail growth isn’t won in dashboards or channel silos — it’s won in the moments customers interact with your brand. In this session, Dina shares how MediaMarkt orchestrates and measures the full omnichannel journey across different channels. She shows how retailers can cut through omnichannel complexity, improve the quality of customer interactions, and turn customer experience into a measurable growth lever by translating strategy into clear, day-to-day execution.
Rayan Autar & Surendly Carolina
Zandarix
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We are here to network and grow our business. And it’s going great: we’ve already spoken with many interesting people and were inspired by a powerful keynote from Kamera Express."
Susanne Friedrichs & William de Lange
BDO
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We come here for inspiration, but primarily to talk with entrepreneurs about what’s happening in the market and where it’s headed. New connections and great conversations are what make the visit a success."
4Bleu
Commercieel manager
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This is our third year in a row at the trade fair. We mainly come here to gain inspiration that we can apply to our work immediately. We work in the marketing department, but our IT colleagues are also here with us today."
Benelux's biggest digital commerce event with the best digital commerce speakers and suppliers.
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